Enrolling for courses at Texas State University constitutes a financial obligation to the University. It is the student's responsibility to withdraw from the University prior to the first official University class day for any semester or term to avoid financial obligation. Withdrawal Information is available on the Office of the University Registrar website.
Dropping courses or withdrawing from the University does not relieve a student of their financial obligation to the University for any unpaid charges (including financial aid adjustments) incurred for the related semester or term. The refund percentages are applicable to all tuition and fees except non-refundable fees including late fees and orientation fees. Refunds of parking fees must be requested at the Parking Services office.
An immediate refund WILL NOT be made at the time a student withdraws. All refunds will be applied to remaining unpaid obligations, including registration balances for future terms, before funds are returned to the student.
Refunds on payments made by credit card will refunded back to the card. All other refunds will be processed as direct deposit (eRefund) or check. Refunds by check will be mailed to the student's address in the following priority (unless otherwise noted): (1) Mailing (2) Local (3) Permanent.
All refunds will be processed within 30 days.
For information on the University Tuition and Fees Refund Appeal Policy please click here.
For other refund information, please contact the Student Business Services Office at 512.245.2544 or email email@example.com.
*Dropping a class - Removing one or more classes from your schedule, while remaining enrolled in at least one course.
*Withdrawal – dropping ALL of your classes. You MUST do this through the Registrar’s Office.
Sign-up for EFT of Refunds and Financial Aid here
This service will enable students to have their Refund and Financial Aid Residual monies directly deposited into the bank account of their choice. Once signed up through our secured website, students will receive a deposit rather than a mailed check. Students will be notified via email when monies have been transferred to their bank account.
For detailed instructions click eRefund sign up.
Financial aid refunds process each Wednesday, except in the event of holidays or university closure, in which case, refunds will process on the next open business day.
If you are signed up for eRefunds (direct deposit), funds should show in your bank within 24 to 72 hours of processing.
If you will be receiving your refund in the form of a check, please make sure your address is correct. Checks will be mailed by the end of the week. If you need to make any corrections to your address, please go to Texas State Self-Service.
Sign up or changes to eRefund and address updates must be complete prior to processing.
Parent (PLUS) loan refunds are processed as checks and will be mailed to the parent address that is on file with the office of Student Financial Aid unless the parent designates on the loan application for refunds to be issued directly to the student. Direct deposit is not available for Parent (PLUS) refunds to the parent.
IMPORTANT: Dropping credit hours or withdrawing from the semester may affect your financial aid award. Students receiving financial aid should contact the Financial Aid Office before dropping or withdrawing. If you have dropped hours or withdrawn from the University, the term balance may not reflect the necessary adjustments. Please allow a minimum 10 business day waiting period for award adjustments to be processed.
Dropping a course or courses means that there is at least one other course left in your registered schedule for a semester/term. Please refer to the Academic Calendar or Refund Schedule (see below) for semester/term specific deadlines for drop refunds.
There is no refund for courses dropped after the twelfth class day of the fall/spring term and fourth class day of a regular 5-week summer term*.
*Please note: Summer semesters have several different terms within the semester. Please contact our office for specific drop dates for summer.
Withdrawing means a student will no longer be attending any course for the semester/term. Students must withdraw from ALL courses to be considered as withdrawn for the semester. Withdrawals are initiated in the Office of the University Registrar. Please refer to the Academic Calendar or Refund Schedule (see below) for semester/term specific deadlines for withdrawal refunds. Withdrawal Information is available on the Office of the University Registrar website.
*Please note: Summer semesters have several different terms within the semester. Please contact our office for specific withdrawal dates for summer. Additionally, during the summer, please allow a minimum 10 business day waiting period for billing account adjustments to be processed.
Any student who withdraws officially from Texas State or who is granted permission to live off-campus may receive a refund on the unused portion of the room and board payment for the current installment period. Room and board charges will continue until you have officially moved from Texas State residence halls and cleared with the Director of Residence Life.
For more information on cancellation/exemption of housing, please visit the Department of Housing and Residential Life website.
In the event of a student death, if a refund of tuition, fees, room and board, deposits, or other monies is due to the estate of the deceased student, Texas State, will pay all refunds to the estate of the student.