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Refund Information

Fall 2017

August 18th - Financial Aid begins disbursing aid to credit charges.  Any changes to addresses or eRefund accounts should be completed no later than midnight.  Changes submitted after this time cannot be guaranteed in effect by refund processing.

August 21st - Refunds begin processing.  eRefunds should reflect in bank accounts within 24 - 72 hours.  Refund checks will be mailed during the week.

2017 Fall Drop Refund Schedule*

*Dropping a class - Removing one or more classes from your schedule, while remaining enrolled in at least one course.

2017 Fall Refund Schedule for Withdrawals*

*Withdrawal - dropping ALL of your classes.  You MUST do this through the Registrar's Office.

Students may choose to receive refunds either by check or by direct deposit (eRefunds) into the bank of their choice.   Refunds issued as a check will be mailed and are not available for pick up.   

If the student does not sign up for eRefunds through their SBS Touchnet account, refunds will be automatically issued as a check and mailed to the appropriate address on file.   Mailing addresses for refunds are selected in the following priority: (1) Mailing (2) Local (3) Permanent.   Students may update their addresses as needed on Catsweb.

Selecting Direct Deposit (eRefunds):  Students may select direct deposit by signing up for eRefunds through their SBS Touchnet account.  This service enables students to have their refund and Financial Aid residual monies directly deposited into their personal bank account.  Once signed up through our secured website, students will receive a direct deposit rather than a mailed check.  Students will be notified via email when monies have been transferred to their bank account.   The direct deposit selection may be withdrawn at any time by deleting the eRefund information on the SBS Touchnet account.

Department of Education Compliance

The following public information is provided to provide full disclosure of financial arrangements between Texas State University and Wells Fargo in compliance with Department of Education regulation 668.164(e). The financial agreement is considered a “T2” relationship as defined by the DOE.

Wells Fargo Contract with Texas State University

Texas State University and Wells Fargo have teamed up to offer you optional added banking convenience with your linked BobcatCard.  This program offers you choices – you can choose to open an account and you can choose to link that account to your BobcatCard for banking access.  Both optional services are available for your convenience.

Texas State University receives financial support from Wells Fargo for services associated with the BobcatCard to help offset costs.  

Students, faculty and staff are not required to open an account with Wells Fargo to receive or use the BobcatCard for other campus services.

For information about the major features and common fees of checking accounts offered through this program, please click on the links below:

Everyday Checking Common Fees

Preferred Checking Common Fees

Portfolio by Wells Fargo Common Fees

See the Consumer Account Fee and Information Schedule and Consumer Account Agreement for additional consumer account information.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.

Withdrawal from the University

Enrolling for courses at Texas State University constitutes a financial obligation to the University.  It is the student's responsibility to withdraw from the University prior to the first official University class day for any semester or term to avoid financial obligation Withdrawal Information is available on the Office of the University Registrar website.

Dropping courses or withdrawing from the University does not relieve a student of their financial obligation to the University for any unpaid charges (including financial aid adjustments) incurred for the related semester or term. The refund percentages are applicable to all tuition and fees except non-refundable fees including late fees and orientation fees. Refunds of parking fees must be requested at the Parking Services office.

An immediate refund WILL NOT be made at the time a student withdraws. All refunds will be applied to remaining unpaid obligations, including registration balances for future terms, before funds are returned to the student.

All refunds will be processed within 30 days. 

University Tuition and Fees Refund Appeal Policy.

For other refund information, please contact the Student Business Services Office at 512.245.2544 or email

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Financial Aid Refunds

Financial aid refunds process each Wednesday, except in the event of holidays or university closure, in which case, refunds will process on the next open business day.

If you are signed up for eRefunds (direct deposit), funds should show in your bank within 24 to 72 hours of processing.  

If you will be receiving your refund in the form of a check, please make sure your address is correct.   Checks will be mailed by the end of the week. If you need to make any corrections to your address, please go to Texas State Self-Service.

Sign up or changes to eRefund and address updates must be complete prior to processing.


Parent (PLUS) Loan Refunds

Parent (PLUS) loan refunds are processed as checks and will be mailed to the parent address that is on file with the office of Student Financial Aid unless the parent designates on the loan application for refunds to be issued directly to the student.  Direct deposit is not available for Parent (PLUS) refunds to the parent.

Dropping a Course

IMPORTANT:  Dropping credit hours or withdrawing from the semester may affect your financial aid award. Students receiving financial aid should contact the Financial Aid Office before dropping or withdrawing.  If you have dropped hours or withdrawn from the University, the term balance may not reflect the necessary adjustments. Please allow a minimum 10 business day waiting period for award adjustments to be processed.

Dropping a course or courses means that there is at least one other course left in your registered schedule for a semester/term.  Please refer to the Academic Calendar or Refund Schedule (see below) for semester/term specific deadlines for drop refunds.

There is no refund for courses dropped after the twelfth class day of the fall/spring term and fourth class day of a regular 5-week summer term*.

*Please note: Summer semesters have several different terms within the semester.  Please contact our office if you have questions regarding drop dates for summer.



Withdrawing means a student will no longer be attending any course for the semester/term.  Students must withdraw from ALL courses to be considered as withdrawn for the semester.  Withdrawals are initiated in the Office of the University Registrar. Please refer to the Academic Calendar or Refund Schedule for semester/term specific deadlines for withdrawal refunds. Withdrawal Information is available on the Office of the University Registrar website.

*Please note: Summer semesters have several different terms within the semester.  Please contact our office if you have questions regarding withdrawal dates for summer. Additionally, during the summer, please allow a minimum 10 business day waiting period for billing account adjustments to be processed.


Room & Board Refunds

Any student who withdraws officially from Texas State or who is granted permission to live off-campus may receive a refund on the unused portion of the room and board payment for the current installment period. Room and board charges will continue until you have officially moved from Texas State residence halls and cleared with the Director of Residence Life. 

For more information on cancellation/exemption of housing, please visit the Department of Housing and Residential Life.


General Property Deposit

If you attended the university prior to Fall 2013, you may be eligible for a refund of your general property deposit.  The general property deposit shall be returned upon written request after graduation or withdrawal from the university, less an amount necessary to cover any loss, damage or breakage caused by the student.

General Property Deposit Refund Request Form

*Effective August 1, 2013, general property deposits will no longer be collected.


Refunds in the Event of Death

In the event of a student death, if a refund of tuition, fees, room and board, deposits, or other monies is due to the estate of the deceased student, Texas State, will pay all refunds to the estate of the student.