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Finance and Support Services
Student Business Services

Refund Information

Spring 2024

January 6th - Financial Aid begins disbursing to student accounts to credit spring charges. Changes to addresses or eRefund accounts should be completed no later than midnight.  Changes submitted after this time cannot be guaranteed in effect for initial refund processing.

January 8th - Refunds begin processing. eRefunds should reflect in bank accounts within 24-72 hours. Refund checks will be mailed during the week.

Refund Schedules for Drops & Withdrawals 

Please note:  Dropping and withdrawing are two very different actions and the refund schedules are NOT similar.  Please refer to the definitions to access the correct refund schedule.

*Dropping a class is defined as removing one or more classes from your schedule, while remaining enrolled in at least one course.  It is considered a withdrawal when the student goes to zero hours.

Spring Refund - Drop Dates

Spring Refund - Withdrawal Dates

eRefunds

eRefund (direct deposit) is the safest, most expedient way for you to receive your funds.  Sign up and/or changes to your eRefund account should be completed as soon as possible.  Please note: Refunds by check require additional time for processing and mail delivery. Due to Covid-19, check pick-up is not an option.

STUDENT Instructions for eRefund Sign-up

PARENT PLUS* Instructions for eRefund Sign-up

*IMPORTANT- eRefunds for authorized users is only for Parent PLUS Loan refunds.  No other types of refunds will be issued to the Authorized User.  The Authorized User information, including the email address, must match the information used during the parent loan application process and the authorized user must provide date of birth and last four digits of the social security number in their Touchnet profile.

Refund Process

Students may choose to receive refunds either by check or by direct deposit (eRefunds) into the bank of their choice.   Refunds issued as a check will be mailed and are not available for pick up.   

If the student does not sign up for eRefunds through their SBS Touchnet account, refunds will be automatically issued as a check and mailed to the appropriate address on file.   Mailing addresses for refunds are selected in the following priority: (1) Mailing (2) Local (3) Permanent.   Students may update their addresses as needed by following the instructions for address change on the Office of the Registrar's webpage.

Selecting Direct Deposit (eRefunds):  Students may select direct deposit by signing up for eRefunds through their SBS Touchnet account.  This service enables students to have their refund and Financial Aid residual monies directly deposited into their personal bank account.  Once signed up through our secured website, students will receive a direct deposit rather than a mailed check.  Students will be notified via email when monies have been transferred to their bank account.   The direct deposit selection may be withdrawn at any time by deleting the eRefund information on the SBS Touchnet account.

Department of Education Compliance:  Public information is provided for full disclosure of financial arrangements between Texas State University and Wells Fargo in compliance with Department of Education regulation 668.164(e). Compliance information may be found at the ID Services website.

Withdrawal from the University

Enrolling for courses at Texas State University constitutes a financial obligation to the University.  It is the student's responsibility to withdraw from the University prior to the first official University class day for any semester or term to avoid financial obligation.  Withdrawal Information is available on the Office of the University Registrar website.

Dropping courses or withdrawing from the University does not relieve a student of their financial obligation to the University for any unpaid charges (including financial aid adjustments) incurred for the related semester or term. The refund percentages are applicable to all tuition and fees except non-refundable fees including late fees and orientation fees. Refunds of parking fees must be requested at the Parking Services office.

An immediate refund WILL NOT be made at the time a student withdraws. All refunds will be applied to remaining unpaid obligations, including registration balances for future terms, before funds are returned to the student.

All refunds will be processed within 30 days. 

University Tuition and Fees Refund Appeal Policy.

For other refund information, please contact the Student Business Services Office at 512.245.2544 or email cashiers@txstate.edu.

Expand FAQ List

  • Financial aid refunds process each Wednesday, except in the event of holidays or university closure, in which case, refunds will process on the next open business day.

    If you are signed up for eRefunds (direct deposit), funds should show in your bank within 24 to 72 hours of processing.  

    If you will be receiving your refund in the form of a check, please make sure your address is correct.   Checks will be mailed by the end of the week. If you need to make any corrections to your address, please go to Texas State Self-Service.

    Sign up or changes to eRefund and address updates must be complete prior to processing.

    Refer to FSS/PPS 03.15 Distribution of Financial Aid Residuals for addition information regarding financial aid refunds.

  • This is the ONLY type of refund that will process directly to the parent. 

    Refunds for Parent (PLUS) loans processed as checks will be mailed to the parent at the address on file with the Office of Student Financial Aid. 

    These refunds may be sent by direct deposit if (1) the parent (borrower) is an authorized user on the student Touchnet account and (2) enrolled for eRefunds as authorized user.  Please refer to How to Instructions: Signing Up for Parent (PLUS) Direct Deposit (eRefunds)

    Please note:    Parent (PLUS) refunds will not process to the eRefund account under the student login unless it was designated on the loan application to issue refunds directly to the student. 

  • IMPORTANT:  Dropping credit hours or withdrawing from the semester may affect your financial aid award. Students receiving financial aid should contact the Financial Aid Office before dropping or withdrawing.  If you have dropped hours or withdrawn from the University, the term balance may not reflect the necessary adjustments. Please allow a minimum 10 business day waiting period for award adjustments to be processed.

    Dropping a course or courses means that there is at least one other course left in your registered schedule for a semester/term.  Please refer to the Academic Calendar or Refund Schedule for semester/term specific deadlines for drop refunds.

    There is no refund for courses dropped after the twelfth class day of the fall/spring term and fourth class day of a regular 5-week summer term*.

    *Please note: Summer semesters have several different terms within the semester.  Please contact our office if you have questions regarding drop dates for summer.

     

  • Withdrawing means a student will no longer be attending any course for the semester/term.  Students must withdraw from ALL courses to be considered as withdrawn for the semester.  Withdrawals are initiated in the Office of the University Registrar. Please refer to the Academic Calendar or Refund Schedule for semester/term specific deadlines for withdrawal refunds. Withdrawal Information is available on the Office of the University Registrar website.

    *Please note: Summer semesters have several different terms within the semester.  Please contact our office if you have questions regarding withdrawal dates for summer. Additionally, during the summer, please allow a minimum 10 business day waiting period for billing account adjustments to be processed.

     

  • Any student who withdraws officially from Texas State or who is granted permission to live off-campus may receive a refund on the unused portion of the room and board payment for the current installment period. Room and board charges will continue until you have officially moved from Texas State residence halls and cleared with the Director of Residence Life. 

    For more information on cancellation/exemption of housing, please visit the Department of Housing and Residential Life.

     

  • In the event of a student death, if a refund of tuition, fees, room and board, deposits, or other monies is due to the estate of the deceased student, Texas State, will pay all refunds to the estate of the student.

     

Archived Refund Schedules

Expand FAQ List